COVID-19 Coronavirus

30 March update

In line with the current "hibernation" rules and guidelines, we are now introducing periods of mandatory leave for all but essential personnel at NMM. We have asked all employees to arrange to take leave for 1 - 2 weeks in rotation, while encouraging any employee over the age of 60 years to consider taking extended leave periods. The target is for a 50% reduction in staffing levels in order to reduce the number of people required to leave their homes each day. Those who are required to come to work are being advised to travel directly to and from work wherever possible.

And of course we are taking additional hygiene precautions and increasing our cleaning regimes, enforcing social distancing rules, and minimising face-to-face client/community contact.

While it would seem that the rate of infection curve might be starting to flatten, we understand that there is still a long way to go. We will continue to monitor the situation and take all steps to protect the health and safety of our staff, while also ensuring that all essential work is completed for our many clients.

26 March update

Following the recent guidelines and directives issued by the relevant Health authorities, NMM is taking action to encourage appropriate staff to work from home where possible. We are also down-sizing our operational staffing levels to enable any employee wishing to take leave and remain at home to do so. In fact, we are encouraging as many staff as possible to do just that, in line with the current health warnings.

As a result of this, current turnaround times on any digital print, mail fulfilment or order processing work may be extended for any non-urgent work. We will of course prioritise jobs to meet all urgent requirements, and maintain necessary staffing levels for as long as we can to meet any spikes in demand. As I'm sure you would understand, we're all experiencing a degree of business interruption at the moment, and just ask that you be as patient as you can - if it's at all humanly possible to get the job done, we'll make it happen for you!

The health and welfare of our staff is obviously our first priority, as it should be. We have an extremely loyal and hardworking team here at NMM, who will do everything possible to ensure that we continue to meet the requirements of each and every client to the best of our ability.

Dennis Ogden

General Manager

24 March update

With the current situation on Coronavirus (COVID-19), I would like to assure you that National Mailing and Marketing is taking every precaution available to protect our employees, their families and the community while continuing to provide the services our clients and business partners require.

The following is provided for your information:

Business Continuity Plan

We currently have the resources and infrastructure at hand to continue to meet our commitments should supply channels be affected as a direct result of COVID-19.

We are well stocked with consumables and we will continue to monitor the situation should our suppliers experience difficulty in delivering in the near future.

In house & face to face Hygiene

National Mailing and Marketing is supporting its employees to ensure everyone maintains awareness regarding hygiene to protect themselves and the general public. Regular cleaning and disinfecting is being carried out daily. We are keeping our employees informed on the latest advice from the health authorities. We are minimising our face-to-face contact with our suppliers and contractors where possible.

Orders and Contacts

We are actively practicing social distancing in our everyday operations as we continue with business as usual. Where possible all client contact will be over email and phone. With regards distribution services, we are monitoring our post, courier and freight contractors daily – at this stage there are no interruptions to deliveries, although most parcel deliveries will now be on an “Authority to Leave” basis (proof of delivery signatures will not be requested or made available).

Throughout this unprecedented event, the health and wellbeing of our employees, their families and the community is our highest priority. We wish you and those close to you good health and stay safe.

Should you have any further questions, please don’t hesitate to call us - together we will get through this.

Dennis Ogden

General Manager

02 6269 1000

24 March 2020