Warehousing & Distribution:

It’s been one year since I first started using NMM’s pack and post service. Over this time I have been consistently impressed by the level of service provided by all members of your team. Everyone I have worked with at NMM has been accommodating and diligent, and for that I am very thankful. I would happily recommend NMM to anyone looking for local pack & post services.

It’s been a year of tremendous growth for (us) and I just want to personally thank you for all the hard work you do to ensure our packages make it out to our customers promptly and reliably every single day. Our national volumes have more than tripled since this time last year and I know it’s been a bit of a bumpy road at times but the response from you and your team has been great. 2016 is going to be an even bigger year for us and we’re very excited by the challenge. We’re really looking forward to working with you and continuing to grow our business and our impact into the New Year and beyond.

We’ve worked with 7 different 3PL providers in the last two years and can comfortably say that NMM is one of the best we’ve seen. It was clearly apparent from Day 1 that the team at NMM genuinely care about our business and especially about our customers. They are willing to go above and beyond to make sure our customers are looked after and our needs are met. Communication is always prompt and responsive and they’re flexible and willing to work with us to deliver the best solutions to meet our needs.

I should thank you and your team for giving me an opportunity to start my business at this small level – so that I can afford the flat rate costs at this moment in time. I really appreciate your notion of letting both our businesses grow together as the time progresses. Thank you again to you and your team for all their support to get my business up and running.

I think you people are the most organized business I have dealt with. Thank you so much for getting us out of trouble.

I’ve got to say, compared to busy periods last year with our previous 3PL supplier - National Mailing & Marketing continues to exceed our expectations and impress us with turn-around-time for pick/pack/dispatch; issue response & resolution; and overall customer service. Working with you and the team is a dream. If you ever need a customer advocate — for new client prospects who ask for a client reference; or for references or customer quotes to support Award nominations, please let us know. We couldn’t be happier working with you. Thank you.

Mail Fulfilment:

I appreciate all your support and hard work during the year which enabled us to meet our deadlines. You have always gone the extra mile to ensure that everything runs smoothly and it has certainly made my job easier. I look forward to working with you all next year. It is certainly shaping up to be one of those years!

I just wanted to say a big thanks from all (of us) for National Marketing and Mailing’s help with the ballot. The whole thing went incredibly smoothly and the ballot packs were the best we’ve ever sent out in the five time’s we’ve had to run a presidential ballot since 2004. As I said, (we) will be in touch about other stuff including arrangements for future ballots.

I’d just like to say a big thank you to you and your team for being such a pleasure to do business with this year. I really appreciate how flexible and accommodating you have been and the letters you have produced for us have always been of a high quality. So thank you, again.

As chatted over the phone yesterday, you and your team have been fantastic! We’ll definitely spread the word around. Once again, thank you so much for your help with this, it has been our pleasure to do business with you!

On behalf of the team here, I’d like to say a huge thank you to you and your team for working with us to get these mail outs completed. You’ve done a fantastic job and your patience throughout the process and flexibility with our changing requirements has been very much appreciated. We’ll look forward to working with you again soon.

Thanks for all your help this year - we really appreciate your flexibility in taking on our jobs for a short turnaround time.

Thanks to you and all the staff at NMM for the work and support you’ve given us over the last couple of months, it’s really appreciated. Your service has been great and I look forward to working with you in the new year.

We can’t thank you enough for all your wonderful support this year. It is inspiring to see an organisation that genuinely cares about supporting a local charity in a real and practical way. It is a pleasure to work with you! Much thanks!

Print Production:

Just wanted to say how pleased we are with the result of the Packs and Licences. Everything looks great and arrived as promised on time, with a minimum of fuss!

Just got back in to the office! The booklets look amazing - best quality we have had on that particular document! I will re do it in the coming months and shift it all over to inDesign so we will have the bleed etc. for the next run. Thanks again! They look great.

Wanted to say a HUGE thank you to the NMM team for turning around our LCA business cards in a matter of minutes and delivering them to our door! Myself and the team were so appreciative!

I would like to take the opportunity to thank you and your team so very much for your great work, patience and perseverance with the printing of our assessor docs. Very much appreciated.

My goodness, you are lightning fast! Thank you so much for your beautiful work and efficiency – the banners look awesome!
Confirming we’ve received all of the careers expo printing and the 2 training awards banners and everything is perfect! Huge thanks to your whole team for putting everything together so quickly (especially that pesky hand-folding!!)

Thank you very much for the super speedy printing turnaround time on the conference handbooks. You are amazing.

Thank you so much for the beautiful work on our signage! They look even better than anticipated. The cut outs look awesome. Thank you for your blood, sweat and tears (I’m not sure how I would have done it, so huge thanks for saving me the trouble!). Heartfelt thanks again, good people!

Brilliant! Thank you!

We want to thank you for the outstanding work you and your team did in printing the various NWS publications and table strips. They are of an exceptionally high standard and we are very pleased with them and will be providing copies to our major sponsors for distribution to their clients, and at our various events in the coming months. We look forward to partnering with you again next year.

You guys are beyond amazing! Thank you!!

I wanted to personally thank both of you for being so accommodating and getting this done in record time. As always your customer service is exemplary and your workmanship second to none. Thanks again for all your help on this and for being so accommodating, it’s really appreciated (as always)!

Thank you both so much. The photo now has pride of place on the wall in our office and we have had so many compliments already. The banner was a huge success and we could not have pulled it all off without your quick turnaround on the collateral.

I just went to school and the yearbooks look amazing. Thank you so so so much. The kids are going to love them!

Specialised 3PL Support services:

Just wanted to say a huge thank you for your amazing work as always. We wouldn’t be able to pull off our events without your constant patience, efficiency and high standard of work and we are so lucky to be able to rely on you. It was really exciting to be able to show off so much of your work in such a big space – from the enormous media wall, to the lectern signs taking pride of place on stage, to the tiny VIP name cards – everything was perfect. 😊 😊 Thank you!!

Thank you again for your continued support of our events and for all the hard work and long hours you put in to make everything possible. I really appreciate everything you do for us and I look forward to working with you again in 2020. I hope you have a fantastic Christmas and New Year!

Thanks again to you and your team for all your support with this exercise. I have greatly valued your expertise, and your can-do approach.

NMM have continually provided full support and flexibility, maintained extremely good order processing turnaround times (even during our peak sales periods), managed our inventory to the highest standards, and provided full transparency ... What has impressed us most has been NMM’s flexibility, personal attention and quick response in those rare cases where an issue has arisen.... We are extremely happy with the services provided by NMM and would have no hesitation in recommending them to any business looking to outsource their warehousing and distribution services to an efficient and effective 3PL service provider.

Just wanted to extend my thanks to you and the team for the quick turnaround and quality work you all achieved. It wasn't the simplest job logistically, but I was reassured of the delivery each step of the way. We're very happy and impressed with the quality and turnaround. I'm looking forward to working with you and the team more in future. Our client is equally happy with the outcome – see below. Thanks again.
Just an email to say how pleased we are with the look and feel of the documents. And of course we are super impressed with the turnaround time that you guys managed to achieve. Sincere thanks for being professional and speedy fast with our work.

Thought you would like to know the customers are happy!!! (See below).Thank you for your patience with all communications with you - I congratulate you on your calmness in such a time of Xmas madness - as some days were a little or a lot overwhelming (wow).

Thank you for another wonderful year. It has been a challenging year but having kind, helpful and most of all human (partners) alongside us made all the difference. Thank you for your full of humour emails, doing your best to stand beside us; thanks for always being there to help no matter how small or big the issue. We wish you a beautiful Christmas and a happy New Year.

I would like to thank (you) for going above and beyond in taking time to meet with me and preparing a draft option. The professionalism and friendly approach shown was very appreciated and the willingness to commit to a tight timeframe at short notice was astounding.